Introduction
Welcome to WebGridSolution's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to information we collect when you use our website, mobile applications, or other online services (collectively, the "Services"), or when you otherwise interact with us.
Important: Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
1. Information You Provide to Us
- Identity Data: First name, last name, username or similar identifier, title, date of birth and gender
- Contact Data: Billing address, delivery address, email address and telephone numbers
- Financial Data: Bank account and payment card details
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
2. Information We Collect Automatically
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website, products and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
Note on Sensitive Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our Services: Including to process transactions and send you related information such as confirmations and invoices
- To send you marketing and promotional communications: We may send you marketing emails about our products and services that may interest you
- To respond to your comments and questions: And provide customer service
- To monitor and analyze trends, usage and activities: In connection with our Services to improve our website and services
- To detect, prevent and address technical issues: And protect against malicious, deceptive, fraudulent or illegal activity
- To comply with legal obligations: And respond to legal requests
Marketing Communications: You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
Data Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process
- With Your Consent: We may disclose your personal information for any other purpose with your consent
Third-Party Services
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Security Measures Include:
- SSL/TLS encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off
- Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization
- Marketing Cookies: These cookies may be set through our site by our advertising partners
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Your Privacy Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Right to Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
How to Exercise Your Rights: If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will take steps to delete such information from our files as soon as possible.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notification of Changes
For significant changes, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@webgridsolution.com
- Phone: +91 8377981519
- Address: Mansarovar, Sector 5, Delhi - 110085, India
- Website: www.webgridsolution.com
We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.
Have Questions About Our Privacy Policy?
Our team is here to help. Get in touch with us for any privacy-related inquiries.
Contact Us